When was the last time you had a difficult conversation? It’s a tough reality of life, but with the right preparation, you can become a much more effective communicator and get through these situations with grace and balance. I read an amazing book recently on this topic and want to share what I learned with you!
The lessons from today’s episode are practical in multiple settings. Whether you're trying to communicate with your boss, your spouse, or the team that you manage, the techniques I cover will be invaluable.
Stop avoiding problems or defaulting to passive aggression, and instead confront situations head on. You'll create better long-term outcomes, reduce your stress, and foster stronger relationships.
Listen To The Episode Here:
In Today's Episode, You'll Learn:
- The proper preparation before a difficult conversation
- Ways to avoid blaming the other person for a difficult situation
- Why passive aggressive behavior is counterproductive to fixing interpersonal issues
- What questions to ask yourself before engaging in a confrontational talk
- The worst reasons for avoiding a difficult conversation
- How to effectively reflect before you speak
Featured In This Episode:
- Difficult Conversations (HBR 20-Minute Manager Series) by Harvard Business Review
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